Returns & Refunds Policy
At Rubio Monocoat, we want you to be completely satisfied with your wood finishing products. If you are not happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully package the unopened Rubio Monocoat products in their original shipping box to ensure they are not damaged during transit.
Ship the Package
Affix the provided return label or ship the package via your preferred carrier to our distribution center, ensuring the RMA number is clearly marked.
Receive Your Refund
Once our warehouse inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing